Haviryx™ is owned and operated by Shenzhen Liliang Technology Co., Ltd. | Legal Representative: Jiao Yuliang | Email: service@haviryx.com | Phone: +86 18777469164
Business Address: Unit 2310P7, Tower A, Galaxy Century, No. 3069 Caitian Road, Gangxia Community, Futian Subdistrict, Futian District, Shenzhen
Privacy Overview
This Privacy Policy describes how Haviryx™, operated by Shenzhen Liliang Technology Co., Ltd., handles information connected with website visits, customer inquiries, orders, deliveries, returns, refunds, and other store interactions.
Our objective is to collect and use information only where it serves a legitimate business, customer service, security, operational, or legal purpose.
Categories of Information
Depending on the way a customer or visitor interacts with Haviryx™, we may process information such as:
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Name;
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Email address;
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Telephone number;
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Delivery address;
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Contact address;
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Order reference information;
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Products ordered;
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Delivery and tracking information;
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Return and refund records;
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Customer service correspondence;
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Device information;
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Browser information;
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Internet Protocol address;
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Website interaction information;
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Cookie-related information;
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Security and fraud-prevention signals;
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Information voluntarily submitted to customer support.
We encourage customers not to send unnecessary confidential information through ordinary customer support communications.
Information Generated Through Website Use
Technical information may be created automatically when a visitor uses the website.
Examples may include browser type, device type, operating system, timestamps, pages viewed, referring pages, network information, and website interaction events.
This information may help us operate the website, identify technical problems, understand general site performance, protect against misuse, and improve usability.
Why We Use Information
Information may be used to:
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Receive and administer orders;
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Arrange fulfillment and delivery;
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Provide tracking or delivery assistance;
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Respond to customer communications;
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Review return requests;
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Administer approved refunds;
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Investigate damaged or incorrect goods;
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Maintain customer service records;
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Protect website security;
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Detect fraudulent or abusive activity;
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Maintain operational records;
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Improve website functionality;
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Comply with applicable legal obligations;
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Protect legitimate rights and interests.
Cookies and Similar Technologies
Haviryx™ may use cookies or comparable technologies that help with website functionality, session continuity, security, preferences, analytics, and performance.
Some technologies may be necessary for the website to operate correctly.
Visitors may be able to adjust certain browser or website settings relating to cookies.
Disabling certain functions may affect website performance.
Operational Service Providers
We may work with third parties that support legitimate store operations, such as:
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Website infrastructure providers;
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Hosting providers;
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Logistics providers;
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Fulfillment facilities;
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Customer communication services;
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Security services;
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Analytics services;
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Data storage providers;
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Professional advisers.
Information should be made available to these parties only to the extent reasonably necessary for their relevant operational role or where otherwise permitted by law.
Delivery Information
Information needed to transport and deliver an order may be provided to fulfillment providers, carriers, or other logistics partners.
This may include recipient name, address, contact details, shipment information, and other information necessary to complete or investigate delivery.
Legal and Safety Disclosures
Information may be disclosed where reasonably necessary to comply with law, respond to a valid legal request, protect legal rights, address fraud, protect users or other parties, or respond to legitimate regulatory requirements.
Retention
Information may be retained for periods reasonably necessary for the purpose for which it was collected, business recordkeeping, customer service, dispute handling, security, fraud prevention, or applicable legal obligations.
Information that is no longer reasonably required may be deleted, anonymized, or otherwise handled according to applicable requirements.
Information Security
We use reasonable administrative, organizational, and technical measures intended to reduce the risk of unauthorized access, misuse, loss, alteration, or disclosure.
No website or data transmission method can guarantee absolute security.
Visitors should also take reasonable care when using shared devices, public networks, or shared email accounts.
International Processing
Online retail operations may involve service providers and technical infrastructure located in different jurisdictions.
Information may therefore be processed or stored outside the visitor's country or region where operationally necessary and permitted by applicable law.
Privacy Choices and Rights
Depending on applicable law, individuals may have rights regarding their personal information, including rights to request access, correction, deletion, restriction, objection, or portability.
Where processing relies on consent, applicable law may also provide a right to withdraw that consent.
Requests may be submitted using:
Email: service@haviryx.com
Phone: +86 18777469164
We may request reasonable information to confirm the identity or authority of the requester before acting on certain requests.
Children's Information
Haviryx™ is not intended to knowingly collect personal information from children in circumstances where applicable law requires authorization that has not been obtained.
Where such information is identified, reasonable measures may be taken to address it.
External Websites
The Haviryx™ website may include links to independently operated websites.
Their information practices are governed by their own notices and policies.
Customer Service Records
Customer support communications may be retained where reasonably necessary to resolve inquiries, maintain accurate service records, prevent abuse, or meet applicable recordkeeping requirements.
Customer service requests are normally reviewed and responded to within 3 business days.
Changes to This Privacy Policy
We may update this Privacy Policy when operational practices, website technology, applicable requirements, or customer service procedures change.
Privacy Contact
Haviryx™
Shenzhen Liliang Technology Co., Ltd.
Legal Representative: Jiao Yuliang
Business Address: Unit 2310P7, Tower A, Galaxy Century, No. 3069 Caitian Road, Gangxia Community, Futian Subdistrict, Futian District, Shenzhen
Email: service@haviryx.com
Phone: +86 18777469164