Haviryx™ is owned and operated by Shenzhen Liliang Technology Co., Ltd. | Legal Representative: Jiao Yuliang | Email: service@haviryx.com | Phone: +86 18777469164
Business Address: Unit 2310P7, Tower A, Galaxy Century, No. 3069 Caitian Road, Gangxia Community, Futian Subdistrict, Futian District, Shenzhen
About Haviryx™
Welcome to Haviryx™.
Haviryx™ is the customer-facing retail brand operated by Shenzhen Liliang Technology Co., Ltd. Our store is built around a straightforward principle: customers should be able to understand the products they are considering, identify the business operating the website, and find clear support information without unnecessary difficulty.
We work to present product information in a practical and understandable manner and to maintain store policies that explain how delivery, returns, refunds, customer inquiries, and product-related concerns are handled.
Our Business Identity
The Haviryx™ brand is owned and operated by Shenzhen Liliang Technology Co., Ltd.
The legal representative of Shenzhen Liliang Technology Co., Ltd. is Jiao Yuliang.
Our business contact details are:
Brand: Haviryx™
Legal Company Name: Shenzhen Liliang Technology Co., Ltd.
Legal Representative: Jiao Yuliang
Business Address: Unit 2310P7, Tower A, Galaxy Century, No. 3069 Caitian Road, Gangxia Community, Futian Subdistrict, Futian District, Shenzhen
Customer Support Email: service@haviryx.com
Customer Support Phone: +86 18777469164
These details are intended to remain consistent throughout the principal information and policy pages of this website.
How We Present Our Products
We aim to provide useful product information before an order is submitted.
Depending on the item, the product page may include photographs, dimensions, materials, functions, compatibility information, usage guidance, packaging information, or other characteristics relevant to the product.
Customers are encouraged to read the applicable product page carefully before ordering.
Minor differences may occasionally arise because of screen displays, lighting conditions, manual measurement, manufacturing updates, or production batches. These minor differences should not materially change the essential nature or intended function of the product.
We do not intentionally describe ordinary products using unsupported guarantees, fabricated endorsements, or unrealistic performance promises.
Our Service Principles
We aim to make post-order assistance understandable and accessible.
Our principal service standards include:
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Eligible returns may be requested within 30 calendar days after delivery.
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Approved refunds are generally completed within 7–10 business days after the applicable review and approval process.
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Estimated transportation time is generally 3–7 business days after dispatch.
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Customer support requests are normally reviewed and responded to within 3 business days.
Where any of these subjects are explained in greater detail in another store policy, the more detailed policy should be read together with these general standards.
When a Product Arrives With a Problem
If an item arrives damaged, defective, incorrect, incomplete, or materially different from the applicable product description, customers should contact us with the relevant order information.
Where reasonably useful, photographs or video may be requested so that the issue can be reviewed accurately.
Depending on the circumstances, an appropriate solution may include replacement, return arrangements, refund, or another reasonable corrective measure.
Customers will not be required to bear additional return transportation costs solely because an incorrect, damaged, or defective product was supplied.
Customer Communication
Customers may contact us regarding:
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Product questions;
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Order status;
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Delivery concerns;
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Tracking issues;
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Return requests;
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Refund inquiries;
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Damaged or incorrect items;
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Website or policy questions.
Email: service@haviryx.com
Phone: +86 18777469164
We normally review and respond to customer service requests within 3 business days.
Transparency Across Our Website
We aim to maintain consistent business identity, contact information, delivery expectations, return rules, and refund timeframes across our principal website pages.
If a customer notices an apparent clerical inconsistency, they may contact service@haviryx.com or +86 18777469164 for clarification.
Updates to This Page
We may revise this About Us page when our business operations, product range, customer service procedures, or applicable requirements change.
Any revision is intended to improve accuracy and transparency.